Our policies regarding cancellations, returns, and refunds.
At Parallel Marketing, customer satisfaction is our top priority. This Refund Policy outlines the conditions under which refunds, replacements, or cancellations may be processed.
Refunds may be issued only in cases of damaged products, incorrect items delivered, or manufacturing defects, subject to verification.
Customized, personalized, and made-to-order products are strictly non-refundable unless defective or damaged during transit.
Customers must initiate refund requests within 48 hours of product delivery by contacting our support team with valid proof such as images or videos of the issue.
Approved refunds are processed within 7–10 working days through the original mode of payment.
Shipping and handling charges are non-refundable unless the return is due to a mistake on our part.
Email: contact@parallelmarketing.in
Phone: +91 8233515368
Parallel Marketing